Introduction
This Privacy Notice explains how 3Way collects, uses, stores and protects personal data when you interact with us, including through our website, social media platforms and other online channels.
It also explains your rights under data protection law and how you can exercise them.
For the purposes of this notice, personal data means any information that identifies you, or could reasonably be used to identify you, either on its own or when combined with other information.
3Way is committed to handling personal data responsibly and transparently, in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
3Way is the data controller responsible for your personal data.
If you have any questions about this notice or how we handle your data, you can contact us at:
Email: peopleoperations@3way.co.uk
How We Collect Your Personal Data
We may collect personal data when you:
Contact us via forms on our website
Communicate with us by email, telephone or social media
Subscribe to newsletters or updates
Engage with our online services or content
What Personal Data We Collect
The personal data we collect may include:
Your name
Email address
Telephone number
Any information you choose to provide when contacting us
We do not intentionally collect special category (sensitive) personal data through our website.
Lawful Basis for Processing Your Data
We process your personal data using one or more of the following lawful bases:
Legitimate interests – to respond to enquiries, provide information about our services and operate our business effectively
Consent – where you have actively opted in, for example to receive newsletters or marketing communications
Legal obligation – where we are required to comply with legal or regulatory requirements
You can withdraw your consent at any time by contacting us.
How We Use Your Personal Data
We use personal data to:
Respond to enquiries and requests
Provide information about our services
Send updates or newsletters where you have subscribed
Improve our website and services
Manage and protect our business operations
Your data will not be used for marketing purposes unless you have given your consent.
Sharing Your Personal Data
We do not sell your personal data.
We may share your data only where necessary, including:
With employees, agents or professional advisers who are subject to confidentiality obligations
Where required by law, regulation or court order
To prevent fraud or other criminal activity
Data Retention
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including to satisfy legal, regulatory or reporting requirements.
When personal data is no longer required, it is securely deleted or anonymised.
International Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information, in accordance with data protection law.
Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data
Restrict or object to processing
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at peopleoperations@3way.co.uk.
Security
We take the security of personal data seriously and have appropriate technical and organisational measures in place to protect it against unauthorised access, loss, misuse or damage.
Cookies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information about how the site is used.
Cookies We Use
Our website uses cookies to:
Ensure the site functions correctly
Improve performance and security
Analyse website usage to improve user experience
We use Google Analytics to collect anonymised statistical information about how visitors use our website.
Cookie Consent
Non‑essential cookies, including analytics cookies, are used only with your consent.
You can manage or withdraw your cookie preferences at any time via your browser settings or our cookie consent tool.
Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect changes in legal requirements or how we operate. The most current version will always be available on our website.
